Many public records are accessible by searching for records online.  If you are unable to locate a document, please submit a Public Records Request.  Records that may be available via the Online Records Library are City Ordinances (Law), Resolutions, minutes, monthly reports, building permits, etc.

To access the latest monthly building permit or new business list report, please click on the online records library.  Reports would be available as of the 10th of every month.    

*Please note, records such as birth, death and marriage certificates, and private property deeds are NOT housed with the City Clerk’s office.  Please visit the Los Angeles County Registrar-Recorder’s/County Clerk’s website at https://www.lavote.gov/home/county-clerk for such records. 

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Records Library

Search / Retrieval Guide

Browsing

Laserfiche is the City of Pico Rivera’s centralized records repository and will assist customers access the following records efficiently through its document management system. 

  • Legislative and Advisory Council Records such as Ordinances, Resolutions, Minutes and Agendas for the different Boards and Bodies of Pico Rivera
  • Monthly Building Permit Reports and New Business License Reports
  • Mandated Political Reform Act records such as Campaign Statement Form 460’s

Records stored in Laserfiche were indexed with relevant metadata making it easier to search and retrieve specific records.

Search

The public portal offers a variety of search types. 

  1. Quick Search

The quick search bar combines several common searches into a single search. To quickly search across document name, document text, annotation text, and all fields, perform a quick search.  The quick search bar is located on the welcome page, and at the top of the folder browser and search page. 

The following search types are available from the search page. 

Text

The Text search type allows you to search based on the text of a document.  Text search can only retrieve documents that have associated with them.  If a document contains only images or an electronic file that does not include text, it cannot be located using text search. 

To perform a text search, type the search terms in the text box and then select one of the following options. Terms search allows you to search for a single word or phrase.  To search for an exact phrase, enclose the search terms in quotes.  And search allows you to search for all documents that contain two specified words or phrases. Or search allows you to search for all documents that contain at least one of two specified words or phrases. Not search allows you to search for all documents that contain the first specified word or phrase, but not the second one. Within search allows you to search for all documents that contain that contain both specified words or phrases within a particular number of words of each other. 

Name

The Name search type allows you to search for documents or folders with a particular name. 

Template

The Template search type allows you to search based on a template and its field values. 

To search for all documents with a particular template, open the Template drop-down menu and select a template.  Documents with that template will be returned, regardless of their field values. 

To search for documents with a particular template and a particular field value or values, open the Template drop-down menu and select a template, then fill in search terms in one or more field in that template.  Documents with that template and those particular field value will be returned. 

Field

The Field search type allows you to find documents with a particular field value, regardless of whether it has a particular template.  To search for documents with a particular field and field value, click Choose Field and select one or more fields, then fill in search terms in the field or fields.  Documents with those field values will be returned, regardless of their template.

Within Folder

The Within Folder search allows you to search for documents or folders in a particular folder.  Specify the particular folder path.  You can also choose whether or not to Include subfolders in the search.  This search type is usually used in conjunction with other searches, to limit the number of results. 

  1. General Search

The general search behaves like Quick Search. 

  1. Advanced Search

The Advanced Search search type allows you to combine searches in more powerful ways than you can using the standard search options in Advanced Search.  You can view the search syntax for any search you perform by clicking Show search syntax, or you can manually construct a search syntax by selecting the Search syntax search type.

Overview

The following are the basic steps involved in searching for records.

  • Identify what you are looking for

 Before you can search for information, you must decide what type of information you are looking for.  Think about what you want to find and its information or properties.  This will help you choose how to search for an entry. 

  • Identify the best way to perform the search

There are two (2) ways to search:  using the Quick Search bar, either from the welcome page or at the top of the Folder Browser, or using the full search pane.  In general, the quick search bar is the fastest way to search if you want to perform a simple search for a value in the document’s name, text, fields, or annotations.  If you want to perform a more complex search, you should use the search pane. 

  • Specify search criteria

Enter the information to search on for each type of search you are performing.  Try to be as specific as possible, and try to match the language used by the type of record you are looking for. 

  • Perform the Search

Once you have specified what you are looking for, click Search to start searching. 

  • View the desired search results

After performing a search, the results will be displayed in the Contents Pane.  A search result is viewed by clicking the specific entry name, context hit, or thumbnail. 

To search for records and/or folders

  1. Use the search on the Welcome Page or in the Folder Browser to perform a text, entry name, field, and/or annotation search (depending on how the administrator configured this quick search). The results returned will satisfy some or all of these search criteria.  *Note, by default, wildcards are not included when you perform a quick search on the Welcome Page. 
  2. To perform more specific searches, click Search under the Public Portal site’s logo at the top of the left of the page.
  3. Click Customize Search and select the search types you want add.
  4. To remove a search type click the red X next to the search type.
  5. Specify search criteria by entering the information you want to look for into your selected search categories.
  6. Press ENTER or click Search to perform the search.

Click Reset to go back to the Search Pane’s default state. 

Search Results

After performing a search, the results will be displayed in the Contents Pane.  Because administrators have the ability to configure how the search results are displayed, you may see a combination of context hits, thumbnails, metadata, entry properties, and/or user-selected fields.  A search result is viewed by clicking the specific entry name, context hit, or thumbnail.  Some information may be minimized by default; to view it, select Show more Information

  • To open the document starting with the first page, click the entry name.
  • To open the document to the page where the search term appears, click the page number of the context hit. The term you searched for will be highlighted in both the Image and Text Panes. 
  • To open the document to a specific page, click the page’s thumbnail.


You can view 20 search results at a time.  Click Next to go to the next page of search results.  To navigate to the beginning or end of the results list, click First or Last at the bottom of the Contents Pane.  You can also sort the results by Name, Relevance, Date modified, or Date created.

Downloading Records

The public portal allows you to download images and electronic files.  There are two ways to download records, based on their file type. 

To download imaged records:

  1. Open the document you want to download.
  2. Click Print (as PDF) from the toolbar.
  3. Type the numbers of the pages you want to download and click Download & Print.

 

To download electronic files

  • If you have not selected the option to open electronic documents in the document viewer, select the document and it will be downloaded automatically.
  • If you have selected the option to open electronic documents in the document viewer, open the document and select Download electronic document on the toolbar.   

 

Printing

There are two (2) ways to print documents in Public Portal, depending on their type. 

To print an imaged document

  1. Open the document and click Print (as PDF) from the toolbar.
  2. Type the page numbers of the pages you want to print and click Download & Print.
  3. Save the PDF, open it, and print it from Adobe Acrobat.

 

To print an electronic document

  • If you have not selected the option to open electronic documents in the document viewer, select the document and it will be downloaded automatically. Once it has been downloaded, you can print it in its native application.

If you have selected the option to open electronic documents in the document viewer, open the document and select Download electronic document on the toolbar.  Once it has been downloaded, you can print it in its native application.

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